Terms of service

Welcome to OrthoTouch. By accessing or using our website (https://orthotouch.in), you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

OrthoTouch provides orthopedic and healthcare products for personal use. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustrative purposes only. Actual products may vary slightly.

3. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We accept payments through secure payment gateways available during checkout.

4. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other unforeseen circumstances.
  • Limit quantities purchased per customer.

If your order is cancelled after payment, the amount paid will be refunded where required.

5. Shipping

Delivery times are estimates and may vary depending on location, courier services, or unforeseen circumstances.

OrthoTouch is not responsible for delays caused by shipping partners or events beyond our control.

6. Returns and Replacements

Please refer to our Refund & Return Policy.

OrthoTouch does not offer refunds on successfully delivered products.

Replacement requests are accepted only for products that are damaged, defective, or incorrectly delivered and must be reported within 48 hours of delivery.

7. Medical Disclaimer

The information provided on this website is for general informational purposes only and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using orthopedic or healthcare products.

8. Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of OrthoTouch and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, OrthoTouch shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

OrthoTouch
📧 care@orthotouch.in
🌐 https://orthotouch.in